Home Visits
A home visit from a GP is available for patients who are genuinely too unwell or physically unable to attend the surgery.
Home visits are not a substitute for attending the practice, but we understand that some patients require care at home.
How to arrange a home visit
When Is a Home Visit Appropriate?
A home visit may be appropriate if you:
- Are housebound due to a serious illness or disability and cannot be transported safely to the surgery
- Are acutely unwell and physically unable to travel
- Are in the final stages of a terminal illness
Home visits are not appropriate for routine consultations, repeat prescriptions, or conditions that can be safely managed by attending the surgery or via a telephone or video consultation.
How to Request a Home Visit
If you believe you need a home visit, please contact the practice as early as possible — ideally before 10:00 am. This allows the GP to plan their visits efficiently.
When you call, the receptionist will take brief details about your condition. A GP or clinician may call you back to assess whether a home visit is clinically necessary, or whether your needs can be met in another way (such as a video consultation).
Telephone and Video Consultations
In many cases, a telephone or video consultation can provide the same level of care as a home visit, without the wait. Our GPs are available for video consultations through GP Access Video.
Urgent and Emergency Care
For urgent medical concerns that cannot wait for a GP appointment but are not life-threatening, call NHS 111 (available 24/7).
If you or someone you are with is in a life-threatening emergency, always call 999.
